Contact
We’re Here to Help
Have a question about a product, need help with an order, or not sure which lamp is right for your space?
We’re here to help.
Send us a message and our customer support team will respond within one business day. Whether you need product recommendations, tracking updates, or help with a return, we’ll do our best to provide clear and practical support.
Email Support
Email is the fastest way to reach our team.
If you are contacting us about an existing order, please include your order number so we can assist you more efficiently.
Support Hours
Monday – Friday
9:00 AM – 6:00 PM (Eastern Time)
Messages sent outside business hours will be answered on the next business day.
What We Can Help With
Order Status & Tracking
If your shipment seems delayed or tracking has not updated, contact us and we’ll help review the status of your order.
Returns & Refunds
Eligible items may be returned within 30 days of delivery. Our team can guide you through the return process and eligibility requirements.
Product Questions Before Purchase
Not sure which lamp fits your desk, bedroom, or living space? We can help you compare options and understand key product details.
Damaged or Missing Items
If your order arrives damaged or incomplete, please email us with photos so we can assist you with a resolution.
General Lighting Questions
Need help choosing brightness levels, lamp styles, or room lighting setup? We’re happy to provide guidance based on your needs.
Company Information
Company Name: HUGOPANGHU TECHNOLOGY LLC
Address: 4870 BROWNSBORO CTR, LOUISVILLE,KY 40207
Email:
support@transitmint.com
Support Hours:
Monday – Friday
9:00 AM – 6:00 PM (Eastern Time)
Thank you for contacting Transitmint. We appreciate the opportunity to support you and help you find lighting that works for your home.