Shipping Policy

This Shipping Policy explains how orders placed on Transitmint are processed, shipped, and delivered.

It also outlines estimated delivery times, shipping costs, tracking information, and procedures for handling shipping-related issues.

All timeframes below are based on business days (Monday–Friday, excluding U.S. federal holidays).

1. Shipping Overview

Destination	Shipping Cost	Processing Time	Estimated Transit Time
United States	Free	1–3 Business Days	5–8 Business Days

All eligible orders include free standard shipping.

No minimum purchase requirement applies.

2. Order Processing

Orders are typically processed within 1–3 business days after the order is placed.

Processing includes:

Order verification
Product preparation
Packaging
Carrier handoff

Orders placed on weekends or holidays will begin processing on the next business day.

Once your order ships, you will receive a confirmation email containing tracking information.

3. Shipping Destinations

We currently ship within the United States only.

Some locations may have shipping restrictions due to carrier availability.

If your address cannot be serviced, we will notify you during the order process or contact you through the information provided.

4. Shipping Costs

Standard shipping is free for eligible orders.

We currently do not offer:

Expedited shipping
Overnight shipping

5. Estimated Delivery Times

United States

Processing Time: 1–3 Business Days
Transit Time: 5–8 Business Days
Estimated Total Delivery Time: 6–11 Business Days

Delivery estimates are not guaranteed and may vary due to external factors, including:

Weather conditions
Carrier disruptions
Holiday shipping volume
Incorrect shipping information
Other unexpected circumstances

6. Order Tracking

Once your order ships, tracking information will be sent to the email address provided with your order.

Please allow up to 24 hours for tracking updates to appear after shipment.

If you do not receive tracking information:

Check your spam or junk folder
Contact our support team at:

Email: support@transitmint.com

7. Damaged, Lost, or Missing Packages

Damaged Items

If your order arrives damaged, please contact us within 3 business days of delivery.

Please include:

Order number
Photos of the item
Photos of the packaging
Description of the issue

We will review your request and provide an appropriate solution.

Lost Packages

If tracking shows that your package has been delivered but you cannot locate it:

Check around your delivery area and entrances
Confirm with household members
Check with neighbors or building management

If the package is still missing, please contact us and we will assist with reviewing the shipment information.

8. Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information.

If you notice an address error, please contact us as soon as possible.

Address changes may be possible before shipment.

Once an order has shipped, changes may no longer be available.

If a package is returned because of an incorrect address provided by the customer, additional shipping costs may apply for reshipment.

9. Delivery Delays

While we work to provide reliable delivery, delays may occasionally occur due to:

Severe weather
Carrier interruptions
Seasonal shipping volume
Transportation or logistics delays

We appreciate your understanding during situations outside our control.

10. Contact Us

For shipping-related questions, please contact: